Get in Touch With Us
Got a question about a review, spotted something that needs updating, or want to suggest a platform we haven't covered? This page explains how to get in touch and what kind of enquiries we're best placed to help with.
How to Reach Us
Email is the most reliable way to contact us. Write to [email protected] and a member of our team will read your message personally. We aim to reply within two working days, though this can stretch a little during busier periods.
Adding a short subject line about the nature of your enquiry — a review correction, a general question, or a partnership note — helps us route your message to the right person faster.
What We Can Help With
New Sweepstakes Casinos covers sweepstakes and social casino platforms, including welcome offers, game libraries, redemption processes and state-by-state availability. Here's where we're most useful:
- Questions about a listed operator — If you want more detail on how a platform such as Crown Coins, SplashCoins, or any other option featured on the site works, ask us and we'll point you to what we've verified.
- Corrections and updates — Sweepstakes casino terms change often: eligible states shift, welcome offers get revised, and redemption thresholds are updated. If something you read looks out of date, please tell us so we can check it.
- Content suggestions — If there's a topic, comparison, or platform you'd like us to look at next, we're glad to hear it.
- Partnership or editorial enquiries — If you represent an operator or a media outlet and want to discuss working with us, introduce yourself and explain what you have in mind.
- Responsible play concerns — If you or someone you know is struggling with gaming habits, mention this in your message and we'll direct you toward appropriate support resources.
What This Page Is Not For
We're an independent comparison and review site — we don't operate any of the sweepstakes casinos listed here, so we can't process redemptions, verify accounts, resolve deposit or withdrawal issues, or answer account-specific questions. For anything tied to your own account, balance, or a specific redemption request, contact the operator's own support team directly through the platform you're using.
We also don't provide legal or tax advice. If you have questions about whether a particular sweepstakes casino is available in your state, or how prize redemptions might affect your taxes, a state regulator or a qualified professional is the right place to ask — we can only point you toward general information, some of which you'll find on our non-GamStop casinos guide if that's relevant to your situation.
What Happens After You Write to Us
Every message is read by a real person — we don't rely on automated replies to stand in for an actual answer. If your enquiry needs input from someone else on the team, we'll pass it along and follow up once we have something useful to tell you.
We take accuracy in our reviews and comparisons seriously, and reader feedback is one of the ways we catch things that need a second look. If something we've published affected your decision one way or another, we're genuinely interested in hearing about it.
Before You Get in Touch
A few quick checks can save you time:
- For account-specific issues, check the operator's own help centre or app support first — they can access your account details, we can't.
- For state eligibility questions, the operator's terms page usually lists current excluded states, since availability changes and operators update this regularly.
- For age requirements, note that most platforms set a minimum of 18, though some require players to be 21 in certain states — this is set by the operator, not by us.
Thanks for taking the time to reach out. Whether it's a correction, a question, or just feedback on something you read, we'd like to hear it.